Wednesday, June 1, 2022

Eligibility glitches persist


Errors by computer systems or eligibility workers continue to bounce people between Covered California and Medi-Cal, and even cause illegal terminations of Medi-Cal coverage, say complaints in recent months from residents in Alameda, Los Angeles, Orange, San Diego, and Santa Barbara counties. “These are calls about information getting messed up in the computer that affects their eligibility,” the article reports. Still, reports of such glitches are down since 2013. The article tells consumers what to do if it happens to them.